VAGCOM FAQs

Frequently asked questions about VAG-COM

Q: Can it reset service lights?
A: Yes, it can reset all service interval reminders including fixed and variable service displays. You can even decide how long until it comes back on

Q: Is it easy to use?
A: Yes. All the screens have clearly labelled choices so for example if you want to read the codes from the engine, you click engine, read codes and that's it! The codes are displayed clearly with number and full text meaning. Clearing codes is one button click away, and you can save or print the codes for later. Have a look at the demo movies

Q: Can I see some screen shots?
A: Certainly, click on these links to see some common procedures with screenshots
Service indicator resetting
Fault code reading
Viewing Live data as tables
Viewing Live data as graphs
Other features

Q: Where can I buy it?
A: You can buy VAGCOM with the latest interface hardware from Online Shop or call 01726 884 010

Q: Can I talk to someone about it before I decide?
A: Yes, our telephone number is 01726 884 010

Q: Do I get technical support?
A: Yes, all our customers get free telephone, fax or email technical support. You can also use the free technical help forum to ask for help and information. You might find someone else has already asked the same question and the answer is there, so it’s always worth doing a quick search on the forum first

Q: How often is the tool updated, and how much do the updates cost?
A: Software updates are available approximately once per month and are free of charge

Q: Will it ‘time out’ or need a subscription to keep it working
A: No, even if you never update the tool, it will never switch off or time out

Q: I have a question that is not answered here
A: Please email us at ilexa contact form or phone 01726 884 010